Terms & Conditions

1. Who we are

The Starter Toolkit is sold by Xclusive Academy Ltd, a company registered in England and Wales ("Xclusive Academy", "we", "us", "our"). You can contact us using the contact details published on our website, and we aim to respond to enquiries within a reasonable time.

2. The product

The Xclusive Academy Airbnb Rent-to-Rent Starter Toolkit is a self-guided digital educational product. It contains downloadable and/or online digital resources such as guides, checklists, calculators, worksheets, scripts, templates and frameworks covering the UK Airbnb rent-to-rent model.

It is an educational resource. It is not a service in which we source property, negotiate with landlords, manage listings or act on your behalf.

3. Eligibility

You must be at least 18 years old and legally able to enter into a contract to purchase. By purchasing, you confirm that this is the case and that the information you give us is accurate.

4. Price and payment

The Starter Toolkit is £149.99 as a one-time payment, unless we clearly state otherwise at the point of sale. Payment is taken through our third-party checkout provider (currently Teachable) and, where applicable, its payment processors. Your purchase is also subject to that provider's own terms.

We may change the price of the toolkit in future. Any change will not affect a purchase you have already completed.

5. Digital delivery, accounts and access

The toolkit is delivered digitally. Following successful payment you will be given access shortly afterwards, normally immediately, via an account on our course platform and/or by email.

You are responsible for creating your account with accurate details, keeping your login details confidential and not allowing anyone else to use them. If you think your account has been accessed by someone else, tell us as soon as possible.

We intend to keep the materials available online for as long as we reasonably operate the product. Where possible we recommend downloading the resources you want to keep. If we plan to withdraw online access, we will aim to give you reasonable notice.

6. Your licence to use the materials

When you buy the toolkit, you receive a limited, personal, non-exclusive, non-transferable and revocable licence to use the materials for your own learning and for implementing the ideas in your own business.

This licence does not transfer ownership of anything to you. All rights not expressly granted are reserved.

7. Intellectual property

All PDFs, documents, calculators, worksheets, scripts, templates, checklists, frameworks, branding, logos, graphics, video, written material and training materials that make up the toolkit remain the intellectual property of Xclusive Academy Ltd or the applicable rights holder, and are protected by copyright and other laws.

Unless you have our prior written permission, you must not:

• share, forward or give the materials to another person
• sell, resell, rent, license or sub-license the materials
• copy, publish, upload or post the materials to file-sharing sites, cloud drives, social media, messaging groups or any public location
• redistribute or commercially reproduce the materials in whole or in part
• modify, rebrand, repackage or resell the materials or any part of them
• copy our templates, documents or calculators and present or sell them as your own
• use the materials to create, teach or market a competing course, toolkit, coaching programme or educational product
• share your login details, or give account access to anyone else
• use automated tools to scrape, extract or bulk-download the materials

You may of course use the templates and calculators in your own rent-to-rent activity — for example sending a completed enquiry script to a landlord or agent. That is exactly what they are for.

8. Misuse and suspension of access

If we reasonably believe you have materially breached these terms — for example by sharing your account or distributing the materials — we may suspend or end your access. Where it is reasonable and practical to do so, we will contact you first and give you an opportunity to put things right. This does not affect any other legal rights either of us may have, and any action we take will be proportionate and in line with applicable law.

9. Cancellation of digital content

Because the toolkit is digital content supplied immediately, special cancellation rules apply. In summary: you normally have 14 days to change your mind about a digital purchase, but where you expressly request and consent to immediate supply of the digital content during that period, and acknowledge that starting supply means you lose the right to cancel, that right is lost once supply begins — to the extent permitted by applicable law.

10. Educational purpose only — no professional advice

The toolkit is provided for general educational and informational purposes. It does not constitute and must not be relied on as legal, financial, tax, planning, licensing, insurance, mortgage, investment or other professional advice.

Property rules, planning requirements, licensing schemes, tax treatment, insurance requirements and platform policies differ between properties and local authorities and change over time. You must independently check what applies to your proposed property and obtain suitable professional advice where necessary.

11. No guaranteed results

We do not guarantee that you will secure a property, obtain landlord or agent acceptance, obtain planning permission or licensing, gain approval on Airbnb or any other platform, or achieve any level of occupancy, bookings, revenue, profit, income, cash flow or return.

Any examples, case studies, figures, calculations, projections or scenarios in the materials are illustrative only and are not promises or predictions of your results. See our Earnings & Results Disclaimer.

12. Your responsibilities

• carrying out your own due diligence on any property, landlord, agent, area or opportunity
• checking and complying with the legal, planning, licensing, safety, insurance, tax and contractual requirements that apply to your specific property and local authority
• obtaining and reading any tenancy, management or company-let agreement before signing it, and taking professional advice where appropriate
• your own business decisions, costs and commitments

13. Third-party platforms and links

The materials refer to third-party platforms, websites, tools and services (for example Airbnb, listing sites, portals and software). We do not control them and are not responsible for their content, availability, pricing, policies or decisions. Their terms apply to your use of them, and their rules can change at any time.

Xclusive Academy Ltd is an independent education provider and is not affiliated with, endorsed by, sponsored by or officially connected with Airbnb, Inc. References to Airbnb or other third-party brands are for identification and educational purposes only, and all trade marks remain the property of their owners.

14. Availability and technical access

We aim to keep the platform available and working, but we cannot guarantee uninterrupted access. Access may be temporarily unavailable due to maintenance, updates or issues affecting our providers. You are responsible for having a suitable device, internet connection and software (for example a PDF reader and spreadsheet software) to use the resources.

15. Our liability to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot legally be limited or excluded — including your statutory rights as a consumer.

Subject to that, we are not liable for business losses (such as lost profit, lost revenue, lost opportunity or business interruption), or for losses that were not reasonably foreseeable at the time you purchased. Where our liability is not otherwise excluded or limited by law, our total liability arising out of or in connection with the toolkit is limited to the amount you paid for it.

If you buy the toolkit wholly or mainly for business purposes, the consumer-specific protections in these terms and in consumer law may not apply to you.

16. Complaints and contact

If something is wrong, please contact us first using the contact details on our website, describing the problem and your order details. We will acknowledge your complaint and aim to respond within a reasonable period, normally within a few working days, and work with you to resolve it fairly.

17. Changes to these terms

We may update these terms from time to time, for example to reflect changes to the product or to legal requirements. The version in force at the time of your purchase applies to that purchase. Changes will not reduce rights you already have in relation to a completed purchase where that would not be permitted by law.

18. General

If any part of these terms is found to be unenforceable, the rest continues to apply. These terms, together with our Refund & Cancellation Policy, Earnings & Results Disclaimer and Privacy Policy, form the agreement between us about the toolkit; this does not exclude liability for fraudulent misrepresentation or affect your statutory rights.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.